1. Introduction
These Terms & Conditions outline the rules and guidelines for accessing and using the Velocity Telecom website and services. By visiting our site, users agree to the practices described in this document. The purpose of these terms is to establish clarity and transparency in how mobile & internet plans in the UAE are presented online. The language of this document has been designed to be simple and informative for all audiences. Regular updates may be applied to ensure compliance with legislation and evolving service standards.
2. Scope of Services
Our website provides information about mobile telecom provider solutions, including mobile & internet plans in the UAE, home WiFi, and TV packages. The content presented is intended to give a clear overview of available services. While every effort is made to keep the information accurate, details may change as services are updated or improved. The website is designed for informational purposes only and does not include binding agreements without direct customer confirmation. All services are subject to availability within the UAE region.
3. User Responsibilities
When using the Velocity Telecom website, users are expected to provide accurate and truthful information in any forms or inquiries submitted. Visitors should use the site in a lawful manner and avoid actions that may disrupt access for others. Attempts to misuse forms, introduce harmful code, or interfere with site functionality are strictly prohibited. Users are responsible for ensuring their devices and internet connections are secure when accessing our site. Respectful and professional communication is expected in all interactions with our team.
4. Service Information
The information presented on this website is focused on helping customers understand available services such as fast speed mobile telecom UAE packages, home internet options, and TV add-ons. While we strive to ensure clarity, the descriptions provided are general in nature and not a replacement for personalized consultation. Customers who wish to proceed with specific packages will be guided through additional details and instructions. No commitments or financial obligations are created by browsing the website alone. Full service activation requires direct confirmation with our team.
5. Intellectual Property
All text, design, graphics, and content on this website are the intellectual property of Velocity Telecom. Materials may not be copied, reproduced, or redistributed without prior written permission. The use of information is allowed only for personal and non-commercial purposes. Any unauthorized duplication or modification of content is considered a violation of these terms. Clear boundaries on intellectual property ensure that content remains consistent and reliable for all users. Respect for these rights contributes to maintaining a transparent and professional digital environment.
6. Limitation of Liability
While every effort is made to provide accurate and updated information, Velocity Telecom cannot guarantee complete absence of errors. The website content is provided for informational purposes, and users are responsible for evaluating its relevance to their needs. We are not liable for temporary interruptions of access due to technical maintenance or circumstances beyond our control. Use of the site is at the discretion of the visitor, and appropriate technical safeguards are recommended. This limitation ensures fairness and clarity in how information is presented and used.
7. Modifications to Terms
These Terms & Conditions may be updated periodically to reflect changes in services, technologies, or applicable legal standards. Updated terms will always be available on this page with the most recent version clearly indicated. Users are encouraged to review the document regularly to remain informed about current practices. Continued use of the site after updates indicates acceptance of the revised terms. All changes are written in simple, clear, and neutral language to ensure transparency.
8. Governing Use
The use of our website and services is governed by the principles of clarity, fairness, and transparency. Users are expected to follow the rules set out in this document when engaging with our services. These terms apply equally to all visitors regardless of location within the UAE. The goal of this section is to reinforce consistent and safe use of our digital services. Visitors who cannot agree to these conditions should discontinue use of the website.
9. Contact Information
For any questions or clarifications regarding these Terms & Conditions, please use the contact details below:
Address: Burjuman - 112 12C St - Bur Dubai - Al Hamriya - Dubai - UAE
Phone: +971559176182